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KMID : 1036620150030010256
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Journal of Korean Clinical Health Science
2015 Volume.3 No. 1 p.256 ~ p.267
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The Effects of Work Environment, Emotional Labor on Turnover Intention by Hospital Nurses
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Nam Mun-Hee
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Abstract
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Purpose: The objective of this study was to investigate factors influencing turnover intention index of work environment, emotional labor by hospital nurses
Methods: A survey was conducted with 290 nurses who were working hospital. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and multiple regression with SPSS window 18.0 program.
Result: Findings revealed that; 1) The mean scores were 2.81 [range : 1-5] for work environment, 3.24 [range : 1-5] for emotional labor, 3.43 [range : 1-5] for turnover intention. 2) Pearson’s correlation revealed work environment was negatively correlated with turnover intention but emotional labor positively correlated with the turnover intention. 3) Hrarchical multiple regression analysis showed work environment, ages, assign ward, period in current hospital, emotional labor significantly influenced turnover intention in hospital nurses.
Conclusion:. These findings can be utilized to development of strategies to improving the work environment, managing the motional labor for decreasing turnover intention of hospital nurses so that can be long time.
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KEYWORD
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Emotional Labor, Hospital, Nurses, Turnover Intention, Work Environment
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